Delete your account in the app
The fastest way to delete your Nimbent account is directly within the app.
- Open the Nimbent app on your device.
- Navigate to the Settings tab.
- Scroll to the ACCOUNT section.
- Tap Delete Account.
- Review the warning, acknowledge the billing notice, type DELETE, and confirm.
Security note: Firebase may require a recent sign-in before account deletion. If prompted, sign out and sign back in, then retry deletion.
Request deletion without app access
If you cannot access the app, email our privacy team from the email address associated with your Nimbent account. We may ask you to verify account ownership before processing the request.
Submit a deletion request
Email our privacy team:
Include the email address associated with your Nimbent account and state that you want your account deleted.
What Nimbent deletes
When your account is deleted, Nimbent removes or queues deletion of account data we control.
Account and app data
Firebase Authentication account, user profile, jobs, clients, equipment, preferences, flight logs, reports, and related synced records.
Files and diagnostics
User-owned flight log files, probe files, support feedback, crash reports tied to your account, and per-user rate-limit records.
Marketing records
Brevo marketing/contact record where present and appropriate.
Local device data
Local app data is cleared on the device where deletion is initiated from the app.
What may be retained
Some records may remain where required for security, legal, tax, billing, fraud prevention, dispute handling, or provider retention obligations.
- Apple App Store, Google Play, and RevenueCat billing history required for subscription, refund, tax, fraud, or store reconciliation records.
- Provider logs outside Nimbent-controlled databases, subject to provider retention policies.
- Aggregated or anonymized analytics that no longer identify you.
- Records we are legally required or permitted to retain.
Billing notice
Deleting your Nimbent account does not cancel subscriptions billed through the App Store or Google Play. Cancel active subscriptions through the relevant store before or after deleting your account.
Export data before deletion
If you need a copy of your records before deletion, use Settings > Account > Export My Data in the app or contact [email protected].
Processing timeline
We will respond to verified deletion requests within 30 days. In-app deletion begins immediately after confirmation, but some backend, provider, backup, billing, fraud-prevention, or legally retained records may follow their own retention timelines.